We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have gotten at least 50 times the value from our kids electric car with remote. It's the perfect solution for our kids to keep them busy especially when they thro tantrums this helps out tremendously. I am so pleased with this product. I was amazed at the quality of kids electric car with remote. Top new motorcycles has some really great products and free shipping is always a plus.
Before Irkutsk reached a week) managed to come to the new year, although hoped for the birthday on January 9! the store answered instantly! the car came new, collected for 30 minutes, I recommend the seller
Mercedes worthy, plastic tight, odorless. The machine has a cool stereo system, music plays, you can turn on, the sound of the motor is just space, the volume is adjustable, reads the flash drive, pibiket. Panel illumination, front and rear lights are on. Controlled from the remote, either a pedal, or there is a rocking mode. In the control mode with the pedal there is a reverse function. in the cabin opening doors on the inner latch-it is convenient, the child can go in and out. The store put small nice gifts: a clock, a pillow-Smiley, a popsicle, a flash drive and stickers pig Pepa. The quality of the seller's feedback is the best-responds immediately and on the case. I recommend this seller when buying machines-honest, responsible, operative.
The parcel came by business lines quite quickly. The product corresponds to the description. The machine pleases very everyone. We ride almost all the yard. Bought a son for a year